From Your First Inquiry to Your First Sessions.
Here's Exactly What Happens.

You Hear Back from a Clinician, Not a Scheduler.

When you submit a new patient inquiry through our Get Started page, your inquiry is reviewed by a clinician, not an administrative scheduler. We read what you wrote, think about whether we're the right fit, and reach out personally to schedule a brief screening call. This usually happens within a few hours and almost always within one business day.

If your situation suggests urgency, particularly for eating disorder presentations, we treat the inquiry as urgent and typically respond within hours.

A 20–30-Minute Screening Call.

The screening call is a brief phone or video conversation where we discuss what's going on, what you're hoping treatment will address, and whether the Evidence-Based Treatment Institute is the right fit clinically. There's no pressure on this call, and you're not committing to anything by having it.

It's also where we begin shaping what your care could look like. We get a sense of which of our services would likely help you most (weekly therapy, a more intensive format, or some combination), and we talk through the two ways you can begin treatment, described below, so you can choose the start that fits you best.

If we're the right fit, we schedule your first session. If we're not (for example, if you need a level of care we don't provide, or have a condition we don't specialize in), we tell you honestly. We will never make you feel that your concerns are too small or wrong for our practice.

How You Begin: Two Pathways.

Most practices have a single way in: a standard intake, and then a wait until the next appointment before you understand your condition or your plan. We offer two ways to begin, and we help you choose the one that fits you. Both arrive at the same place: a thorough understanding of your symptoms, history, and goals, and a clear, individualized treatment plan. What differs is the pace.

How long that extended session runs, and how far into the work you go on day one, is entirely up to you. Both pathways are equally valid; neither is the "right" one. But when an eating disorder, anxiety, or OCD has already taken over daily life, most people would rather not spend the week after their intake simply waiting to understand what they are facing and what comes next. Many of our patients choose to hit the ground running.

Either way, the first session is thorough: we ask a lot of questions and use standardized measures where they help. For children and adolescents, parents are typically included; for adults, the session is individual unless you'd like a partner or family member there.

Active Treatment Begins.

Once your plan is in place, we move into active treatment. The specifics depend on the approach we're using: exposure and response prevention (ERP) for OCD will look different from family-based treatment (FBT) for an adolescent eating disorder, which will look different from prolonged exposure (PE) for PTSD. But every evidence-based approach involves consistent between-session work, structured in-session interventions, and regular progress monitoring.

Most patients see meaningful progress early when the work is matched correctly and applied with consistency. If we are not seeing the early gains we expect, we revisit the formulation rather than continuing on a path that isn't working.

Coordination With Your Other Providers.

With your permission, we coordinate actively with referring providers: your primary care doctor, pediatrician, adolescent medicine specialist, psychiatrist, OB/GYN, dietitian, school counselor, prior therapist. Specialist mental health treatment works best when it's integrated with the rest of your medical and supportive care, not delivered in isolation.

If medication is being considered, we coordinate with prescribing clinicians. If you don't have a prescriber and would benefit from one, we help you find one.

A Clear Path to Completion.

Evidence-based treatment has defined arcs and endpoints. Many of our protocols run a defined course over months, not years; Schema Therapy for longstanding patterns is longer by design. We tell you the expected duration up front and we taper toward completion rather than treating indefinitely.

When treatment ends, you'll have specific tools you can use independently for the rest of your life. The goal is durable change, not ongoing dependence on therapy.